The Contact Company has been identified as one of London Stock Exchange Group’s 1000 Companies to Inspire Britain.
The report is a celebration of the UK’s fastest-growing, and most dynamic, small and medium sized businesses across the UK. To be included in the list, companies needed to show consistent revenue growth over a minimum of three years, significantly outperforming their industry peers. More detail on the methodology can be found in the report.
The Contact Company has seen turnover more than double within the last 3-4 years; and, since its inception in 2006, has experienced a consistent level of growth. The Contact Company was formed in 2006, with a view to provide exceptional service and drive cost efficiencies for businesses seeking a UK-based outsource customer service facility. As the largest privately owned contact centre in the country, TCC delivers economies of scale; sharing best practice to ensure it, and its clients, remain at the forefront of the customer service industry.
The business has grown exponentially in its first ten years: from a small start-up employing just six people, to one of the region’s largest, private sector employers- providing job opportunities for over 1,100 local people. The quality of service and value delivered by TCC has been one of the catalysts for the growing number of organisations bringing their outsourced business to the UK from overseas. The Contact Company are currently in partnership with over 30 different clients, including major blue chip brands.
CEO, Asif Hamid: “I’m delighted that TCC have, once again, been recognised as one of the 1000 Companies to Inspire Britain by the London Stock Exchange Group. Being at the forefront of customer service delivery in the U.K. brings with it expectation, and it’s fantastic that we’ve made this list for a second consecutive year. Inspiring our employees to greater performance, our clients to enhance their customers’ experience and other business in the North West- and beyond- is both personally and professionally incredibly satisfying.”
Xavier Rolet, Chief Executive, London Stock Exchange Group: “Four years on, LSEG’s ‘1000 Companies to Inspire Britain’ report continues to highlight the dynamic, entrepreneurial and ambitious businesses across the country that are boosting UK productivity, driving economic growth and creating jobs. The strength and diversity of these companies is readily apparent with a broad mix of UK regions and sectors represented. These companies are the very heart of an ‘anti-fragile’ economy: more robust; more flexible and less prone to boom and bust. We must ensure we continue doing all we can to support high growth potential businesses like these.
London Stock Exchange Group is fully committed to supporting and implementing initiatives which improve access to and cut the cost of finance for growing companies. We welcome the Government’s focus on supporting SMEs as part of its Industrial Strategy and await the outcome of its review into long-term patient capital.”
The Rt Hon Greg Clark, Secretary of State for Business, Energy and Industrial Strategy: “I want to congratulate the 1000 companies from across the UK featured in London Stock Exchange Group’s pioneering 1000 Companies to Inspire Britain report. Championing high growth innovative SMEs is crucial for the continued success of the UK economy and a country that works for everyone. We are committed to ensuring that companies of all sizes can access finance to grow, scale-up and create high quality well-paid jobs across the country.”
A full searchable database of all of the companies along with a downloadable PDF of the publication can be found online at www.1000companies.com